Watch our September 2024 Piano Lessons to learn how to retain customers at the point of cancellation. Subscriber retention remains a key challenge in today’s competitive market. Our new feature, Active Churn Prevention, helps reduce churn by triggering personalized responses to subscribers at the point of cancellation. This proactive approach enables publishers to address churn behavior instantly with customized messages, surveys and experiences to significantly improve retention rates.

Join us to learn:

• The importance of subscriber retention and proven strategies to combat churn.

• How to set up our new feature in Composer and customize your own templates to build an experience for your audience.

• How to find insights from Composer reports on retention data.

• Best practices from Blick (Ringier Media Switzerland).

• How to activate for early access to the feature.